OUR SATISFIED CUSTOMERS : D.A.V PUBLIC SCHOOLS(BIHAR ZONE - II), SARASWATI SISHU MANDIR(EAST BIHAR), SARASWATI VIDYA MANDIR(EAST BIHAR), DELHI PUBLIC SCHOOL(ARA), DELHI PUBLIC SCHOOL(BHABHUA), SAMBHAWANA UCHH VIDYALAYA(ARA), PATNA DOON PUBLIC SCHOOL(SAGUNA MORE, PATNA), DOON PUBLIC HIGH SCHOOL(POSTAL PARK, PATNA), CENTRAL SCHOOL(POSTAL PARK,PATNA), R.N.A.R COLLEGE(SAMASTIPUR), EURO KIDS PLAY SCHOOL(GARDANIBAG, PATNA), P.D. PUBLIC SCHOOL(BUDDHA COLONY, PATNA), SUDARSHAN CENTRAL SCHOOL(ARA), MOTHER TERESSA TONY TOT'S ENGLISH(JAIPRAKASH NAGAR, PATNA), JAI PARTAAP SINGH PUBLIC SCHOOL(SAHARSA), C.B.S.E. PUBLIC SCHOOL(GOPALGANJ), R.D.S. PUBLIC SCHOOL(CHHAPRA), GYANODAYA(CHANDI, NALANDA), P.P.M. SCHOOL(JEHANABAD), IDEAL PUBLIC SCHOOL(GOPALGANJ), CENTRAL PUBLIC SCHOOL(CHHAPRA), VISHWANATH EDUCATION TURST(SASARAM), SHREE KRISHNA CHANDRA SEMINARY RES. SCHOOL(BUS STAND, PATNA), PATLIPUTRA PUBLIC SCHOOL & KIDS CARE(PARSA, PATNA), ENNAUMAL SCHOOL(MOTIHARI), DR. RAHAMAN MODAL ACEDEMY(MOTIHARI), SHANTI NIKETAN JUBLIE SCHOOL(MOTIHARI), ST. MICHAL ENGLISH SCHOOL(PARSA, PATNA), EAST & WEST INTERNATIONAL SCHOOL(GOPALGANJ), DONBOSCO PUBLIC SCHOOL(BANIAPUR, CHHAPRA), M P S ACDAMY(SARAI, HAZIPUR), DON BOSCO PUBLIC SCHOOL(MOTIHARI), GYAN NIKETAN PUBLIC SCHOOL(MOTIHARI), SIKSHAYATAN(MOTIHARI), ROSHANI PIBLIC SCHOOL(TURKAULIA, MOTIHARI), VIDYAPATI PUBLIC SCHOOL(DHAKA, MOTIHARI), ST. AGNES ENGLISH SCHOOL(POSTAL PARK, PATNA), BRILLIANT PUBLIC SCHOOL(SITAMARHI), SITAMARHI CENTRAL SCHOOL(SITAMARHI), MAHESH ACADEMY(AURANGABAD), SUNRISE ENGLISH SCHOOL(DEHRI-ON-SONE), GOKULAM VIDYAPEETH(SASARAM) | POWERED BY : SHREYA SOFTWARE TECHNOLOGY (P) LTD., PATNA-GAYA LINE ROAD, NEAR RAJ HOSPITAL, JAIPRAKASH NAGAR, PATNA-01, Tel. Support NO.: 0612-6567089, 0612-6500478, 0612-6500479, 09334344895, 09304131749, 09308007053, 07488261570 | Warning :- This Computer Program is protected by copyright law and international treaties. Unauthorised reproduction or distribution of this program, or any portion of it, may result in severe civil & criminal penalties and will be prosecuted to the maximum extent possible under the law. | ACCURACY, SIMPLICITY, USER FREINDLY, FAST WORKING AND CUSTOMER SATISFACTION IS OUR KEY POINT. etc.
 
 
Marketing Support Policy
 

THE DEVELOPMENT OF SERVICE SECTOR COMPANIES DEPENDS UPON THE SUPPORT PROVIDED TO ITS CUSTOMER. SINCE WE ARE IN SERVICE SECTOR SO WE ARE WORKING UNDER A SUPPORT POLICY WHICH IS CAREGORISED UNDER TWO DIVISIONS:

 
 
OFFICE SUPPORT
  
BASIC TRAINING IS PROVIDED TO THE CUSTOMERS AT THE TIME OF THE INSTALLATION OF THE PROGRAM
 
OUR SUPPORT EXECUTIVES ARE AVAILABLE OVER TELEPHONE IN ORDER TO SORT OUT CUSTOMER’S NORMAL PROBLEM OVER TELEPHONE. APPROXIMATELY 70 TO 80% CUSTOMER’S PROBLEM ARE SOLVED OVER TELEPHONE. SUPPORT EXECUTIVES ARE AVAILABLE OVER TELEPHONE FROM 10 A.M. TO 6 P.M
   
IN CASE PROBLEM REMAINS UNSOLVED WE MAINTAIN CITY REMINDER BOOK (CRB). THIS BOOK CONSISTS OF CUSTOMER’S PROBLEM. MARKETING SUPPORT EXECUTIVES ARE SUPPOSED TO GO THROUGH THIS BOOK BEFORE VISITING ANY CITY
  
   
   
MARKETING SUPPORT  
NORMAL CALL: NORMAL CALL IS ATTENDED ONCE IN A MONTH
  
   
URGENT CALL:  THIS CALL IS ATTENDED UPON THE URGENCY OF THE CUSTOMER
  
   
DEVELOPMENT CALL : - DEVELOPMENT ISSUE IS TRANSFERRED TO THE DEVELOPMENT SECTION
  
   
COURTESY CALL
EVERY MONTH OUR COMPANY CALL OUR CLIENTS OVER TELEPHONE IN ORDER TO KNOW ABOUT THEIR PRESENT STATUS, THEIR VALUABLE COMMENTS OVER COMPANY’S SUPPORT & OUR SOFTWARE
 
 
   
FEEDBACK
QUARTERLY WE SEND A FEEDBACK FORM TO OUR CUSTOMERS. IT CONSISTS OF SOME QUESTIONS RELATED TO OUR ORGANIZATION, SOFTWARE AND ITS SUPPORT. WE WORK SINCERELY OVER THE GENUINE AND IMPORTANT FEEDBACKS
 
 
   
UPDATION/NEW RELEASE
EVERY QUARTERLY OUR PROGRAM IS UPDATED. THIS UPDATION IS DONE ON THE SUGGESTION / REQUIREMENT OF THE CUSTOMER AND DEPARTMENTAL RULES
 
 
   
   
   
   
 
 
 
 
   
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